Nokia Lumia :: Can't Access To Memory Storage In 800 + Can't Transfer Documents To Phone

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It is very frustrating when you can't access to memory storage in Nokia Lumia 800 and even Can't transfer documents (PDF, Word Excel) to phone.I think Zune is the too fancy tools (software) to transfer and not user friendly.Probably move back to HTC as no point have a good graphic phone without having essential normal functions.